Battery Issues

Do you have a battery that won’t charge or won’t turn on at all? – Then you’ve come to the right place.

Here we’ll walk you through how to determine what the issue is, and if the battery really is dead. How to proceed to get a replacement battery for your bike.

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Step by step

1 – Charge the battery for at least 8 hours

If the battery hasn’t already been in the charger for 8 hours, then leave it there and come back later to continue the diagnostic

2 – Check if there’s any light in the LEDs, on the front side of the battery

Check and see if any / all of the LEDs turn on after the power button is pressed on the battery

If none of the LEDs light up, you can continue to the form at the bottom.

3 – Check if the display turns on

Put the battery back into the bike and see if the display turns on. Press the on button on the display on the handlebar and see if the display lights up.

If the display turns on and the issue isn’t regarding range on the battery the issue is elsewhere of the battery – Check these posts instead : REF POST HERE MA FRIEND

4 – Check the battery voltage with a voltmeter if you do have one laying around

If you do have a voltmeter at hand, then check the battery voltage by connecting the voltmeter to the most left and most right pins of the battery. If you don’t have a voltmeter at hand, just continue to the next step. A perfectly new, working battery should read about 41-42 volts. Anything below this voltage is not good. If the voltmeter is not reading any value, just continue to the next step.