STRØM Online world support How can we welp you?
We have created a new support system to speed up our support and help you the best way possible.
Select your bike and subject. This way we can help you the best way possible ⚡️
Your Name
Your Email
CountrySelect an optionAndorra (+376)Austria (+43)Belgium (+32)Canada (+1)Denmark (+45)Faroe Islands (+298)Finland (+358)France (+33)Germany (+49)Iceland (+354)Italy (+39)Ireland (+353)Luxembourg (+352)Netherlands (+31)Norway (+47)Poland (+48)Portugal (+351)Spain (+34)Sweden (+46)Switzerland (+41)United Kingdom (+44)United states (+1)
Mobile number
Bike model purchase yearSelect an optionCity Women (stroembikes.com)City Men (stroembikes.com)City Women - 2020 Model (Indiegogo)City Men - 2020 Model - (Indiegogo)City Men - 2018 Model - (Indiegogo)Fatbike 1.0 - 2017 Model - (Indiegogo)
Backer ID / Invoice number
Subject of questionSelect an optionNew ambassadorAmbassador
City
Your Message
Upload a file Maximum size: 20MB.Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .mp4, .mov,.
Subject of questionSelect an optionMissing bikeMissing partsDelivery issuesAddress changeOther
Upload a file Maximum size: 1MB.Allowed file types: .jpg, .jpeg, .png, .mp4, .mov.
Subject of questionSelect an optionMissing bikeMissing partsMissing carrier & basketAssembly issuesOther
Subject of questionSelect an optionRefundCorrection of invoiceVAT IssueOther